Last modified: May 17, 2023
By accessing or using Gista, you agree to be bound by this Policy. If you do not agree with the terms of this Policy, please do not access or use Gista. This Policy is applicable to all Users, including Admin Users, End Users, and Other Users (collectively referred to as "Users").
We reserve the right to modify this Policy at any time. We will notify Users of any significant changes to the Policy by posting a notice on our website, sending an email, or through other appropriate communication channels. Your continued use of Gista following any modifications to the Policy constitutes your acceptance of the updated Policy.
1.4. Applicable Data Protection Legislation
DP, based in Delaware, US, is committed to complying with all applicable data protection laws and regulations, including the General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), and other relevant legislation. Our commitment extends to providing Gista services globally while ensuring that we meet the data protection requirements of the jurisdictions in which we operate.
2. Information Collection and Use
2.1. Types of Information Collected
We collect various types of information from our Users to provide and improve Gista services. The information we collect includes:
2.1.1. Personal Information
Personal information refers to any information that can be used to identify an individual, such as name, email address, phone number, payment information, and other relevant details provided by Users during registration or subscription processes.
2.1.2. Usage Information
We collect information about how Users interact with Gista, including the features they use, the frequency and duration of their usage, and other related statistics.
2.1.3. Device Information
We collect information about the devices Users access Gista from, including device type, operating system, browser type, IP address, and other relevant device identifiers.
2.2. Purposes of Information Collection
We collect and use the information for various purposes, including:
2.2.1. Providing and Improving Gista
We use the collected information to provide Gista services, process transactions, and improve the functionality and performance of our product.
2.2.2. Personalization and Analytics
We analyze usage data to understand User preferences and behavior, which helps us personalize the Gista experience and improve the overall quality of our services.
2.2.3. Communication and Customer Support
We use the collected information to communicate with Users about important updates, promotions, and to provide customer support.
2.2.4. Legal and Regulatory Compliance
We may use the collected information to comply with legal and regulatory requirements, as well as to protect our rights and the rights of our Users.
3. Information Sharing and Disclosure
We may share your information with third parties under certain circumstances, as described below:
3.1. Service Providers and Third Parties
We may share your information with third-party service providers, such as payment processors, hosting providers, and other vendors that assist us in providing and improving Gista services. We may also share your information with third parties, such as OpenAI, to access their APIs and enhance our product features. These third parties are required to maintain the confidentiality of your information and use it only for the purposes for which it was shared.
3.2. Business Transfers and Corporate Transactions
3.3. Legal Requirements and Law Enforcement
We may disclose your information if required by law, in response to a court order or subpoena, or if we believe in good faith that such disclosure is necessary to protect our rights, the rights of our Users, or the public's safety.
3.4. Consent-Based Sharing
We may share your information with other parties with your consent or at your direction. For example, we may share anonymized or aggregated data with third parties for research purposes or to improve our services, provided that such data cannot be used to identify individual Users.
4. Data Retention and Deletion
4.1. Data Retention Period
We retain your information for as long as necessary to fulfill the purposes for which it was collected, including providing and improving Gista services, complying with legal and regulatory obligations, and resolving disputes. When we no longer need your information for these purposes, we will delete or anonymize it in accordance with applicable laws and our internal data retention policies.
4.2. Data Deletion Requests
Users have the right to request the deletion of their personal information held by us. To submit a data deletion request, Users can contact our support team or follow the instructions provided within the Gista application. We will respond to data deletion requests in a timely manner and in accordance with applicable data protection laws.
4.3. Data Deletion Procedures
Upon receiving a data deletion request, we will securely delete or anonymize the requested personal information, unless there are legal or regulatory reasons for retaining it. In such cases, we will inform the User of the reasons for retaining the information and the expected duration of retention.
5. Data Security
5.1. Security Measures
We take the security of your information seriously and implement appropriate technical and organizational measures to protect your information from unauthorized access, use, disclosure, alteration, or destruction. These measures include encryption, secure servers, and access controls.
5.2. Data Breach Notification
In the event of a data breach that affects your personal information, we will notify affected Users and relevant data protection authorities as required by applicable laws.
5.3. User Responsibility for Account Security
Users are responsible for maintaining the security of their Gista account credentials, including their usernames and passwords. We encourage Users to choose strong passwords, periodically update them, and avoid sharing them with others. If a User suspects unauthorized access to their account, they should notify us immediately.
6. International Data Transfers
6.1. Cross-Border Data Transfers
As a global service provider, we may transfer your information across borders to provide and improve Gista services. When transferring your information across borders, we implement appropriate safeguards to protect your information and ensure that it remains subject to the same level of protection as under your local data protection laws.
6.2. Compliance with Data Protection Laws
We are committed to complying with all applicable data protection laws and regulations, including GDPR, CCPA, and other relevant legislation, when transferring your information across borders. We will ensure that any third parties we share your information with are also compliant with these laws and regulations, and that appropriate safeguards are in place to protect your information during cross-border transfers.
7. User Rights and Choices
7.1. Access and Update Personal Information
Users have the right to access, review, and update their personal information held by us. To access or update your personal information, please log in to your Gista account or contact our support team for assistance.
7.2. Opt-Out of Marketing Communications
Users may opt-out of receiving marketing communications from us at any time by following the "unsubscribe" instructions included in the communications or by contacting our support team.
7.3. Data Portability
Users have the right to request a copy of their personal information in a structured, commonly used, and machine-readable format. To submit a data portability request, please contact our support team.
7.4. Right to Object and Restrict Processing
Users have the right to object to the processing of their personal information in certain circumstances, such as for direct marketing purposes, and to request that we restrict the processing of their personal information. To exercise these rights, please contact our support team.
7.5. Right to Erasure (Right to be Forgotten)
Users have the right to request the erasure of their personal information held by us, subject to certain exceptions provided by applicable data protection laws. To submit a request for erasure, please contact our support team.
8. Children's Privacy
8.1. Age Restrictions
Gista is not intended for use by individuals under the age of 16, or the age of majority in their jurisdiction, whichever is greater. We do not knowingly collect personal information from children under the age of 16. If we become aware that we have collected personal information from a child under the age of 16, we will promptly delete such information from our records.
8.2. Parental Consent and Control
If you are a parent or guardian and believe that your child has provided us with personal information without your consent, please contact our support team. We will work with you to address your concerns and, if necessary, remove any personal information we have collected from your child.
9. Third-Party Links and Services
9.1. External Websites and Services
Our Gista service may contain links to external websites and services that are not operated by us. We are not responsible for the content, privacy policies, or practices of these external websites and services. Users are encouraged to review the privacy policies of any external websites and services they visit.
9.2. Third-Party Privacy Policies
10. Contact Information and Data Protection Officer
10.1. Inquiries and Complaints
10.2. Data Protection Officer Contact Information
11.1. Notification of Changes
11.2. Continued Use of Gista